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Your Account, Our Terms — Know Where You Stand

These terms set out how your PBC88 account works, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the region you are in — read through before you open an account.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms updated with notice

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HOW WE HANDLE YOUR ACCOUNT

Security, Data and Account Integrity

We take the steps below to keep your account and personal data protected. If you ever want to request a change to the data we hold, or ask what we retain, contact support with your account ID.

Data We Hold

We store the information you provide at registration and transaction records linked to bKash, Nagad, and Rocket payments. We do not sell or share this with third parties outside of regulatory requirements.

Account Security

Your account is protected by a one-time PIN sent to your registered mobile number each time you log in from a new device. Never share that PIN with anyone, including anyone claiming to represent us.

Retention Period

We keep account data for the period required by applicable regulations. When an account is closed, active personal data is archived and then deleted according to that schedule — not on demand unless law requires it.

Requesting Changes

To correct, update, or request deletion of data we hold about you, contact support by email from your registered address. We will respond within the timeframe local regulations require.

What These Terms Actually Cover

PBC88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create a PBC88 account and continue for as long as that account remains open. They cover how you fund your account using bKash, Nagad, or Rocket; how withdrawals are processed and verified; how we handle disputes; and the conditions under

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which we may suspend or close an account. Eligibility to use PBC88 depends entirely on the laws of your location and the regions we currently support — we do not make that determination for you, and nothing here should be read as a legal clearance. You
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are responsible for checking whether access is permitted where you are. We update these terms when our service changes or regulations require it; we will notify you through your registered contact before any material change takes effect. Continued use of your account after a change is
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treated as acceptance. If you disagree with an update, you may close your account before the change date by contacting support. Accounts are individual and non-transferable — sharing login credentials or operating an account on behalf of another person is a breach of these terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS HELP CHANNELS

Reach Us About Your Terms Questions

If any part of these terms is unclear, or you need to raise a dispute about your account, our support team is available through the channels below. For account-related queries — including withdrawal holds or deposit mismatches via bKash, Nagad, or Rocket — live chat gets you a response quickest.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and how the rules apply to deposits and withdrawals.

Account access depends on your local law and the regions PBC88 currently supports. You must be of the minimum legal age in your jurisdiction. We do not determine eligibility on your behalf — you are responsible for confirming access is lawful where you are.

No. One account per person is a firm rule. If we detect multiple accounts linked to the same person, all accounts may be suspended and any pending withdrawals held for review until the situation is resolved.

Check your bKash transaction record first and confirm the reference number. If the amount left your wallet but has not appeared in your PBC88 account within the expected window, contact live chat with that reference number so we can trace it.

Contact support by email from your registered address and state the decision you are disputing, your account ID, and the date. We will review and respond. If you are not satisfied with our response, you may escalate through the dispute path described in your jurisdiction's consumer protection framework.

We will notify you at your registered contact before any material change takes effect. The updated version will also be posted here with a revision date. Continuing to use your account after the effective date means you accept the revised terms.

Yes. If you do not accept a change, contact support before the update takes effect and request account closure. We will process the closure and any eligible balance according to the verification steps that apply to your withdrawal method — bKash, Nagad, or Rocket.

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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Your Account, Our Terms — Know Where You Stand

Security, Data and Account Integrity

Data We Hold

Account Security

Retention Period

Requesting Changes

Reach Us About Your Terms Questions

Common Questions About These Terms

01 Who can open a PBC88 account?

02 Can I have more than one account?

03 What happens if I deposit via bKash but the funds do not arrive?

04 How do I dispute a decision made under these terms?

05 How will I know if these terms change?

06 Can I close my account if I disagree with a terms update?

Terms & Conditions

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